The task was to launch telegram moderation and community management from scratch. What has been done:
2. The same story for the description of the chat
3. As you can see admins are mentioned everywhere. Also there is a separate utm tag for the link that helps to track traffic via google analytics.
4. We added antispam telegram bot.
5. Bot for polls.
6. 24/7 moderation (2 managers living in 2 different timezone were changing each other so that there were no gaps).
7. Managers increase engagement by giving full and deep answers for any questions coming to the chat.